About Victoria Road Surgery

Mission Statement

Victoria Road Surgery is a secure and well established GP surgery, committed to providing high quality general medical care and enhanced services to our practice population.

Our values:

  • Being committed to our patients individual needs and treating all patients with dignity, respect and compassion.
  • To provide an ethos of openness and integrity while maintaining strict patient confidentiality.
  • To maintain a culture of reflection, understand when we have got something wrong and reflect constructively on feedback to identify learning opportunities.
  • To provide a safe, clean and accessible environment for our patients, staff and visitors.
  • To be as effective and efficient as possible in terms of the healthcare we provide and the business we run.
  • To maintain a motivated and fulfilled team by upholding continuing professional development, promoting a friendly working environment, developing strong working relationships and encouraging collaborative team-working through mutual support and learning from each other.
  • To be courteous, approachable, friendly and accommodating.