Prescriptions

If you wish to request repeat medication, please visit our Prescriptions and Medicines Centre.

Please allow 3 working days for repeat prescription requests.

We can only accept repeat prescription requests for items which have been previously agreed by the doctor to be suitable for repeat prescription ordering. You must also have not yet used up all of your quota of issues before the doctor needs to review your medication. We will usually be able to meet your request but sometimes there may be reasons why we cannot issue a repeat prescription for some, or all, of the items. For more information, please ask reception.

If you are ordering your prescription early due to a holiday etc, please inform us when requesting. If this is not done then there could be a delay in getting a prescription organised for you.

SystmOnline

Alternatively, you may request repeat prescriptions if you are registered to use our online services, SystmOnline. If you are not yet registered, please register for SystmOnline.

The details of your request will be sent to the surgery and the prescription clerk will prepare your prescription for the doctor to check and sign. You need to allow at least 3 working days (excluding weekends and bank holidays) before collecting the prescription from the surgery.

Electronic Prescription Service

You may be aware that the surgery is now using an electronic prescription service (EPS) with pharmacies in the area. If you are interested in using this service, please register for the EPS. Your regular pharmacy can explain the nomination procedure to you and how you order and collect your medication, as this may change.

For more information, please see our electronic prescription service page.

Collecting From The Pharmacy

You may prefer to collect your medication from a pharmacy. There is a facility on the online service to let us know which pharmacy you would like to collect your prescription. Please ensure that you have signed up to the individual pharmacy for this collection service.

Other Ways Of Collecting Prescriptions

Another option is to leave with the prescription clerk, in advance, a supply of stamped addressed envelopes and indicate that you would like the prescription to be posted using one of these envelopes. Please allow time for delays in the post. If you wish to use this option but do not have any stamped addressed envelopes left at the surgery, the prescription will be left for you to collect in the usual way.

Pharmacy Delivery Option

Most pharmacies will deliver medication to people who find it difficult to collect their medication in person. If you would like your nominated pharmacy to deliver your medication to your home, you will need to speak to your pharmacy to inform them that you wish to use this service. When ordering your prescription online, please ensure that you have nominated a pharmacy.

COVID 19

In order to provide the usual amount of medications to the patients, we are asking you to only order what you need when you have seven days or less supply.

If you are able to buy your medications over the counter when making your weekly essential shopping trip please do, this includes purchasing pain relief such has paracetamol and ibuprofen and allergy relief as we have seen evidence that the hayfever season is beginning.

Allow us to focus on speaking to those who need our assistance the most by ordering your prescriptions online via NHS App and order your medication on there.

Prescription Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive governments have thought it reasonable to charge, for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.