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 Victoria Road Surgery

Mission Statement

 

Victoria Road Surgery is a secure and well-established GP surgery committed to providing high quality general medical care and enhanced services to our practice population.

 

Our values:

 

  • Being committed to our patient’s individual needs and treat all patients with dignity, respect and compassion.

 

  • To provide an ethos of openness and integrity while maintaining strict patient confidentiality.

 

  • To maintain a culture of reflection; understand when we have got something wrong and reflect constructively on feedback to identify learning opportunities.

 

  • To provide a safe, clean and accessible environment for our patients, staff and visitors.

 

  • To be as effective and efficient as possible in terms of the healthcare we provide and the business we run.

 

  • To maintain a motivated and fulfilled team by upholding continuing professional development, promoting a friendly working environment, developing strong working relationships and encourage collaborative team-working through mutual support and learning from each other.

 

  • To be courteous, approachable, friendly and accommodating.

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