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 Victoria Road Surgery

Our Patient Participation Group


Please find below the names and contact details of the current members of our group.


The main purpose of the group is to involve patients in the running of the surgery so that patient opinions are aired and taken into account when planning improvements to Primary Care in the Community. The role of the group is to bring these opinions to the attention of the surgery and to help in the planning to improve services.


Members of the group will be pleased to receive comments or suggestions from patients. Alternatively, there is a patient suggestion box in the waiting room or patients can always speak to the Practice Manager direct.



Mrs Pat Rayner (Chairperson)  (01502) 563847   Mr Robert Hempstead (Vice Chairman)



Mr Paul Durrant  (01502) 568947                       Mr Christopher Meades (01502) 583448             



Mrs  Carolyn Cook (01502) 567942                    Mr Victor Bye (01502) 517705



Mr Allen Pettitt  (01502) 390126                        Mrs Valerie Bennett (01502) 561350





Our Patient Reference Group


Feedback from patients is very important to the surgery so in addition to the Patient Participation Group a project last year was to set up a Patient Reference Group for the surgery.


This group is open to ALL patients and we would like to invite you to join the Patient Reference Group, giving you the opportunity to suggest positive ideas and voice concerns about new and existing services.


Minimal commitment is required because of the fact the group communicates via email with the surgery, therefore allowing you to contribute in your own time.  Feedback from the Patient Reference Group has been valuable in organising surveys etc.


If you would like to be part of the Patient Reference Group please contact the surgery and we will take your details.


For your information there is a report on how this group was set up on 'Our Documents' page.

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