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 Victoria Road Surgery

NHS Friends and Family Questionnaire

 

 

When you come into the surgery you will see on the benches some questionnaires for the Family and Friends test.

 

This questionnaire is for patients to complete after their appointments with the clinicians and let us know how we did.

 

You can also let us know how are Reception / Admin / Secretarial / Management teams are doing.

 

The surgery reviews all the questionnaires monthly and discusses ways to provide better services, should this be the case, or inform staff of comments that have come through about performance.

 

Thanks to all who have completed forms in the past but keep completing them as we are always striving to make the patient experience the best it can be.


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